GDPR Compliance

General Data Protection Regulation

sleek-frost is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines your rights and how we comply with GDPR requirements.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: To provide course enrollment and training services you have requested
• Legitimate interests: To improve our courses and communicate service updates
• Consent: For marketing communications, which you can withdraw at any time
• Legal obligation: To comply with applicable laws and regulations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent on which processing is based.

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You can request to receive your personal data in a structured format and have it transmitted to another controller where technically feasible.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects concerning you or significantly affects you.

International Data Transfers

Your personal data is processed and stored in Canada. If we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Protection Officer

For questions about how we process your personal data or to exercise your GDPR rights, contact us at [email protected].

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request.